LuckyEntryAU
Licensed & Regulated

Terms and Conditions

Please read these terms carefully before using our services

Licensed by OLGRLast Updated: January 2025
Terms and Conditions of Use

1. Introduction

These Terms and Conditions ("Terms") govern your use of the LuckyEntryAU website and services operated by LuckyEntryAU Pty Ltd (ABN: 45163576956), a company incorporated in Australia. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a legal resident of Australia
  • Have the legal capacity to enter into binding agreements
  • Not be excluded from gambling activities by any regulatory authority
  • Comply with all applicable laws and regulations

3. Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Gaming Rules and Conduct

When participating in our lottery games, you must:

  • Play fairly and in accordance with game rules
  • Not use any automated systems or software
  • Not attempt to manipulate or interfere with our systems
  • Not engage in fraudulent or illegal activities
  • Respect other players and our staff

5. Payments and Withdrawals

Regarding financial transactions:

  • All payments must be made from accounts in your name
  • We reserve the right to verify the source of funds
  • Withdrawals are subject to identity verification
  • Processing times may vary depending on the method used
  • We may charge fees for certain transaction types

6. Responsible Gaming

We are committed to promoting responsible gaming:

  • Gaming should be for entertainment purposes only
  • Never gamble more than you can afford to lose
  • We provide tools to help you control your gaming
  • Self-exclusion options are available upon request
  • We support problem gambling awareness and treatment

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of LuckyEntryAU Pty Ltd or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, LuckyEntryAU Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

10. Dispute Resolution

In the event of a dispute:

  • Contact our customer support team first
  • We will attempt to resolve the matter promptly and fairly
  • Unresolved disputes may be referred to mediation
  • These Terms are governed by Queensland law
  • Courts of Queensland have exclusive jurisdiction

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and will take effect immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

12. Contact Information

LuckyEntryAU Pty Ltd

ABN: 45163576956

License No: 698741203

Address: Level 3, 63 George Street, Brisbane QLD 4000, Australia

Email: legal@luckyentryau.com

Phone: 1800 LUCKY AU

Important: These Terms and Conditions are legally binding. If you do not agree with any part of these terms, you must not use our services. For responsible gaming support, visit gamblinghelponline.org.au or call 1800 858 858.